The Food & Beverage Intern assists in the daily operations of the hotel’s dining outlets, bars, and banqueting facilities. This role provides hands-on exposure to the service standards, operational processes, and guest engagement strategies of a luxury hospitality brand. The intern works closely with the F&B leadership team to deliver exceptional guest experiences in alignment with JW Marriott’s service philosophy of warmth, professionalism, and excellence. 

Duties:

Support the F&B team in all operational areas, including restaurants, lounges, rooftop bars, and in-room dining.

Assist in setting up, serving, and breaking down breakfast, lunch, dinner, and special events or banquets. 

Learn and follow Marriott brand standards for service, food presentation, and guest interaction.

Greet guests, take orders, and ensure timely and accurate delivery of food and beverages.

Maintain cleanliness and organization in dining and service areas, ensuring compliance with safety and hygiene standards.

Collaborate with kitchen staff to coordinate food orders and manage service flow.

Shadow supervisors to learn administrative tasks such as scheduling, inventory control, and point-of-sale operations.

Participate in daily briefings, menu tastings, and departmental meetings to gain exposure to management processes.

Handle guest feedback and escalate issues to management appropriately.

Support special hotel events, group functions, and promotional activities as assigned.